BASIC INSTRUCTOR’S SKILLS WORKSHOP

The purpose of this three day workshop is to expand the System Engineer’s ability to produce results in front of people. This experiential workshop is designed to create a safe environment for the engineer to learn the fundamentals of presentation, dynamic training delivery and classroom management. Each day the system engineer has several opportunities to practice their communication skills from the front of the room. All the exercises are video taped and coaching will be provided.

WHO SHOULD ATTEND

Individuals who are required to present, consult and/or teach to both internal, as well as, customer audiences. This would include sales support, sales, consultants, engineers, instructors, seminar leaders and managers.

MAJOR COURSE DISTINCTIONS

• Energy and Enthusiasm (A key factor in holding the attention of the audience.)
• Point of Focus (Increases the ability of the trainer/presenter to stay present and not to lose focus.)
• Body (How, when, where and why to appropriately move your body in front of the audience.)
• Video Gestures ( Creating visual images with your body that reinforce the learning.)
• Inappropriate Gestures (Eliminating gestures or body movement which distracts or sends mixed messages to the audience.)
• Structure (Organizing the flow of the presentation to maximize learning and retention.)
• Verbal Skills (Vocal variation to avoid monotone delivery.)
• Space Packets (Effective use of silence.)
• Fillers (Elimination of all “ums, ahs, okays, etc. from your verbal delivery.)
• Visual Aids (Increase the effectiveness of your visual aids.)
• Managing Resistance ( Understand the psychology of resistance and how to manage hecklers in the audience.)
• The Art of Asking Questions (Addresses several techniques to manage the flow of communication in the room.)
• Participation & Rapport (Techniques to increase audience interaction.)
• Adult Learning Theory (Introduction to the basic concepts of adult learning.)
• Effective Management of the Classroom Environment (How to make the classroom environment support learning.)
• Mass ( Use of three dimensional demos as an effective teaching tool.)

COURSE LENGTH: 3 days.